the problem was students only saw the impact on their eligibility after they dropped or added a course. By then, the damage was already done.
the problem was students only saw the impact on their eligibility after they dropped or added a course. By then, the damage was already done.
we went back to the basics with engineers and shifted gears.. what if users can preview part-time status impact beforehand?
we went back to the basics with engineers and shifted gears.. what if users can preview part-time status impact beforehand?












Reflections
Reflections
Reflections
Reflections
Research gets personal…
Research gets personal…
Research gets personal…
Research gets personal…




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01
Having been an international student myself, I resonated with many experiences. I had to consciously detach and set aside my own biases to stay true to participants’ voices.
Having been an international student myself, I resonated with many experiences. I had to consciously detach and set aside my own biases to stay true to participants’ voices.
Having been an international student myself, I resonated with many experiences. I had to consciously detach and set aside my own biases to stay true to participants’ voices.
Having been an international student myself, I resonated with many experiences. I had to consciously detach and set aside my own biases to stay true to participants’ voices.




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02
It is important to separate observation from interpretation. Holding back on conclusions ensured my findings were grounded in rigorous analysis rather than assumptions.
It is important to separate observation from interpretation. Holding back on conclusions ensured my findings were grounded in rigorous analysis rather than assumptions.
It is important to separate observation from interpretation. Holding back on conclusions ensured my findings were grounded in rigorous analysis rather than assumptions.
It is important to separate observation from interpretation. Holding back on conclusions ensured my findings were grounded in rigorous analysis rather than assumptions.




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03
Revisiting can feel frustrating, but it’s a reality in research. It’s important to resist making decisions too quickly and to go back to uncover user pain points
Revisiting can feel frustrating, but it’s a reality in research. It’s important to resist making decisions too quickly and to go back to uncover user pain points
Revisiting can feel frustrating, but it’s a reality in research. It’s important to resist making decisions too quickly and to go back to uncover user pain points
Revisiting can feel frustrating, but it’s a reality in research. It’s important to resist making decisions too quickly and to go back to uncover user pain points